Many of you know the philosophy of X-Net Software Solutions and know that we are constantly improving our products and processes to offer a better user experience to all users of our tools. As well as being able to help thousands of entrepreneurs and entrepreneurs who need the support of new technologies to move their businesses forward.

And so we have been doing during the last years, offering constant updates and improvements to our ERP system and this 2019 putting a lot of effort into our schedule management system.

“Customer Satisfaction is the Main Focus of X-Net Software Solutions”

And to continue advancing and improving we have worked very hard to comply with the ISO Standard, in this article we want to show you what it means to have ISO certificates and what advantages it has for you as a customer, to be in the hands of a certified company.

The first thing is that you understand that it is an ISO standard ...

ISO 9001

The ISO 9001 standard is the most used model in national and international customer / supplier relationships. It is the universal language in this type of exchanges in a multitude of sectors and has a special importance for SMEs, since it allows them to demonstrate their ability to meet the needs of their customers.

This model, whose first editions were only used by large industrial companies, has evolved in successive revisions adapting to the needs of all types of entities, including SMEs and other organizations and also extending its application to all sectors of activity.

Source: AENOR

ISO 14001

Progressively, organizations, regardless of their activity, size or geographic location, have to meet a greater number of environmental requirements imposed by the Administration, customers and society in general. Therefore, it is essential to use tools that integrate the environment into the overall management of the company.

The implementation of an Environmental Management System in accordance with UNE-EN ISO 14001 does not allow you to systematize, in a simple way, the environmental aspects that are generated in each of the activities carried out in the organization , in addition to promoting environmental protection and pollution prevention from a point of view of balance with socioeconomic aspects.

Thanks to the implementation of an Environmental Management System according to the international standard ISO 14001, your organization will position itself as socially responsible, differentiating itself from the competition and reinforcing, positively, its image before clients and consumers.

Among other environmental advantages, it will optimize the management of resources and waste, reduce the negative environmental impacts derived from its activity or those risks associated with accidental situations.

Source: AENOR

3 Reasons that made us make the decision to certify with the ISO standard

• Continuous improvement of production processes.

The main objective of the implementation of these regulations is to create a base in the management of production processes to constantly improve the quality offered by the company.

• Reputation

This certification demonstrates the interest and commitment of organizations to offer quality services and / or products, thus improving the image of the company.

• Integrated systems

The ISO 9001 standard aligns with other standards such as ISO 14001 quality management or the occupational health standard, which causes more effective management of all areas of a company.

Motivated and aligned team = greater competitive advantage

Competent, empowered and committed people are essential to increase the company's ability to generate and provide value. In the Quality Management System based on the ISO 9001 standard, improvement work is carried out in the organization through a high degree of customer satisfaction.

It is for this reason that our custom development, design, business intelligence, ERP, Time Management and custom development services go through high quality controls to offer a customer satisfaction experience throughout the project.

So if you are interested in saving resources and investing in development, X-Net has a solution for you.